About Silk Road Couriers
Connecting Asia to the World with Reliable Shipping Solutions
Our Story
Founded with a vision to bridge continents through reliable logistics, Silk Road Couriers has been serving customers across Asia and beyond for years. Our name pays homage to the ancient trade routes that connected East and West, symbolizing our commitment to facilitating global commerce and personal connections.
We understand that every package carries more than just items – it carries trust, hope, and connections between people and businesses. That's why we've built our services around reliability, transparency, and exceptional customer care.
From small personal parcels to large commercial shipments, we treat every delivery with the same level of care and attention to detail that has made us a trusted name in international shipping.
Why Choose Us?
🌏 Global Reach
Extensive network covering 50+ countries with strong presence across Asia-Pacific region.
🚀 Fast & Reliable
Express delivery options with 99.9% on-time delivery rate and real-time tracking.
🔒 Secure Handling
Advanced security protocols and comprehensive insurance coverage for your peace of mind.
💰 Competitive Rates
Best value shipping solutions with transparent pricing and no hidden fees.
Our Services
Standard Delivery
Reliable delivery within 5-10 business days at affordable rates. Perfect for non-urgent shipments.
Express Delivery
Fast delivery within 1-3 business days to major cities worldwide. For time-sensitive packages.
Overnight Delivery
Next-day delivery for urgent shipments within select regions. Premium service with priority handling.
Business Solutions
Customized shipping solutions for businesses including bulk discounts and dedicated account management.
Contact Us
Have questions about your shipment or need assistance? We're here to help!
Get in Touch
📍 Head Office
Silk Road Couriers Headquarters
683 Logistics Avenue
Singapore 138588
Asia-Pacific Region
📞 Phone Support
International: +65 6123 4567
Toll Free: 1-800-SILK-ROAD
WhatsApp: +1 734-301-6870
✉️ Email Support
General: info@silkroadcourier.com
🕒 Operating Hours
Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 4:00 PM
(Singapore Time - SGT)
Send us a Message
Frequently Asked Questions
How can I track my package?
Simply enter your tracking number on our tracking page or homepage. You'll get real-time updates on your shipment's location and status.
What are your delivery timeframes?
Delivery times vary by service: Standard (5-10 days), Express (1-3 days), and Overnight (next day for select regions). Actual times may vary based on destination and customs processing.
Do you provide insurance?
Yes, we offer comprehensive insurance coverage for your shipments. Basic coverage is included, and additional insurance can be purchased for high-value items.
What items cannot be shipped?
We follow international shipping regulations. Prohibited items include hazardous materials, illegal substances, perishables, and items restricted by destination countries.
How do customs duties work?
Customs duties are determined by destination country regulations. We'll notify you if payment is required and provide guidance on the clearance process.
Can I change my delivery address?
Address changes are possible before the package reaches the destination facility. Contact us as soon as possible with your tracking number and new address details.